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(Apologies for cross-postings of this
announcement.)
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CALL FOR PAPERS
Business Process Management Journal
Special issue on IS evaluation and
benchmarking
for business performance improvement
Submission deadline: 1st March 2010
Website: http://info.emeraldinsight.com/products/journals/call_for_papers.htm?PHPSESSID=vageghbrn2dlbo1tff8sr2q8g2&id=1870
Guest Editors: Stefan Smolnik, Nils
Urbach, and Jerry L. Fjermestad
Aim and scope:
Annual worldwide spending on
information
technology (IT) has been increasing for many years. By 2010,
International
Data Cooperation expects the total expenditure on IT to reach 1.48
trillion
US dollars. Simultaneously, however, a greater number of information
systems
(IS) failures are still emerging. A questionnaire-based survey carried
out in 2006 in the USA indicated that only 62 per cent of software
projects
were considered successful. The measurement of investments and
developed
systems' success, as well as the paradox of high investments and low
productivity
returns ("productivity paradox"), therefore remain a top concern
for both practitioners and researchers.
During the last two and a half
decades,
measuring IS success – the clarification of an important dependent
variable
in IS research – has been a popular stream of research. A number of
models
have been proposed in attempts to define IS success and identify the
various
causes of success or failure respectively. Complementarily, the
benchmarking
method allows for an external perspective on the unit of analysis and
therefore
for an inter-organizational comparison. Thus, organizations are able to
assess costs and benefits of IS with respect to a peer group. In
addition,
benchmarking establishes standards as well as a shared understanding
and
common procedures.
Researchers and practitioners
interested
in submitting papers to this special issue are encouraged to present
research
into strategies, methodologies, and stories that relate to assessing
and
benchmarking IS with the objective of improving business processes and
overall business performance. In addition, this special issue will be
used
to explore the bodies of performance measurements that define the
current
state of research in measuring IS success.
Possible paper topics:
* Frameworks and models for assessing
IS success/effectiveness
* Measuring IS success/effectiveness
in global organizations and globally dispersed communities
* Impact of strategic, organizational,
process-related, cultural, and other issues on IS success
* Contribution of IS to improving
business
processes and their performance
* From process measurement to
performance
improvement using IS
* Critical discussion of existing
approaches
(D&M IS Success Model, TAM, etc.)
* IS success factors and key business
process management performance indicators
* Benchmarking initiatives comparing
IS across different organizations and industries
* Exploring security system success
and security benchmarking
* Empirical studies evaluating
different
kinds of IS such as:
– Customer Relationship
Management Systems
– Project (Portfolio)
Management Systems
– Business Process
Management and Workflow Management Systems
– Knowledge Management
Systems
– Decision Support
Systems
– Collaborative
Systems
– Enterprise Systems.
* Case studies of IS success and
performance
evaluation
* Why does focusing on system
requirements
not lead to system success?
Author guidelines:
All papers will be subject to a
rigorous
double-blind peer review. Please see BPMJ author guidelines for further
details at: http://info.emeraldinsight.com/products/journals/author_guidelines.htm?id=bpmj
Submission guidelines:
All submissions should be made though
ScholarOne Manuscripts, following the guidelines below.
Registering on ScholarOne Manuscripts:
To submit your paper online you must
create an author account:
* Log on to http://mc.manuscriptcentral.com/bpmj
* Click on the ‘‘create account’’
link at the top right of the screen.
* Follow the on-screen instructions,
filling in the requested details before proceeding
* Your username will be your e-mail
address and you have to input a password of at least eight characters
in
length and containing two or more numbers
* Click "Finish" and your
account has been created.
Submitting an article on ScholarOne
Manuscripts:
* Once registered, go to http://mc.manuscriptcentral.com/bpmj
with your username and password. This will take you through to the
Welcome
page.
* (To consult the Author Guidelines
for this journal, click on the Home Page link in the Resources column
on
the login page).
* Click on the Author Centre button.
* Follow the ‘‘Click here to submit
a new manuscript’’ link, which will take you through to the Manuscript
Submission page.
* Complete all fields and browse to
upload your article to the "IS evaluation and benchmarking . . ."
special issue.
* You must upload a minimum of two
files
– your article file (with no author details) and a separate title page
(with all author contact details).
* When all required sections are
completed,
preview your .pdf proof.
* Submit your manuscript.
Guidance can be found on the Emerald
ScholarOne Manuscripts Support Centre (http://msc.emeraldinsight.com).
If you are unable to find the answer
for which you are looking, please e-mail:
manuscriptcentral@emeraldinsight.com
for assistance.
When your paper is successfully
submitted
you will receive an e-mail indicating that your paper has been received
together with its unique identity number. If you experience any
problems
please e-mail: manuscriptcentral@emeraldinsight.com quoting the journal
to which you are submitting and your article title.
More author guidelines, along with
sample
papers and other relevant information for submitting a paper are
available
at: www.emeraldinsight.com/bpmj.htm
Schedule:
* Submission deadline: 1 March 2010
* Author feedback returned by 1 June
2010
Guest Editors:
Stefan Smolnik (Primary Contact)
Institute of Research on Information
Systems (IRIS)
European Business School (EBS)
Rheingaustr. 1, 65375 Oestrich-Winkel,
Germany
Phone: +49 6723 991-246
Fax: +49 6723 991-255
E-mail: Stefan.Smolnik[at]ebs.edu
Nils Urbach
Institute of Research on Information
Systems (IRIS)
European Business School (EBS)
Rheingaustr. 1, 65375 Oestrich-Winkel,
Germany
Phone: +49 6723 991-250
Fax: +49 6723 991-255
E-mail: Nils.Urbach[at]ebs.edu
Jerry L. Fjermestad
School of Management
New Jersey Institute of Technology
University Heights, Newark, New Jersey
07102, USA
Phone: +1 973 596-3255
E-mail: jerry.l.fjermestad[at]njit.edu