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CALL FOR PAPERS:
i-com – Journal of Interactive Media
https://dl.gi.de/handle/20.500.12116/105
https://www.degruyter.com/view/j/icom
Special Issue on E-Government and Smart Cities
** Submission Deadline: Mar 31, 2021 **
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Motivation and Scope
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The widespread adoption of online services, mobile and pervasive
computing,
and social media has changed citizens’ attitudes and expectations
towards
government, citizen participation, and the efficiency of public
administration. In light of new technological opportunities and
challenges,
public administrations are expanding their digital services in all
fields of
action. This includes classic e-government offers, such as
applications for
social benefits or building permits, but also solutions in the
context of
smart cities, urban sensing, and connected rural communities that
rely on
active participation, communication, and cooperation among
citizens.
Ideally, such new technologies will help citizens and civil
servants to become
efficient users of government services, consentful providers and
informed
users of government or city data, participants of constructive
discourse, and
informed decision makers. However, in practice, these goals are
difficult to
meet due to problems with the acceptance, availability, usability,
and
practical usefulness of new digital technologies and their
application.
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TOPICS
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The relationship between citizens and public administrations has
specific
characteristics. Public services have a profound impact on the
life of
individuals and society. While the requirements for usability and
user
experience are not fundamentally different in the public sector
compared to
other areas, there are existential dependencies, for example
against the
background of security and order, protection, and welfare. On the
other hand,
public administrations are also accountable to citizens.
Therefore, a key challenge is the human-centred design of new
e-government and
smart city services and answering key questions such as:
How can e-government or smart city services be designed to achieve
sufficient
usability and a positive user experience (especially with regard
to trust,
transparency, reliability) for all conceivable user groups? How
can designers
avoid that no one is excluded from government services and
participatory
platforms?
How can e-government and smart city solutions be evaluated
concerning
usability and user experience?
How can services provide usable and human-centered applications
while, at the
same time, the regulatory framework needs to be correctly
represented?
How can we harness the “bottom-up” creativity and innovative
forces of civic
hackers, citzen-led projects, and DIY initiatives, while also
achieving the
reliability and accountability of traditional “top-down”
frameworks such as
large IT or telecommunication cooperations?
How can we make citizens, public administration employees and
other users
curious about (or challenge them with) new civic technologies?
How can we educate citizens and public administration employees
about e-
government and smart city technologies and let them become active
users or
even active developers?
How can we enable citizens to actively control their level of
participation,
e.g., by enabling them to opt-in and opt-out of data collection
and by letting
them control their desired degree of privacy and anonymity?
We welcome contributions that address these and
relatedinterdisciplinary
submissions. Accepted articles will be published in the Journal of
Interactive
Media (i-com). The journal is indexed by Scopus, among others.
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GUEST EDITORS
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Moreen Heine, University of Luebeck, Professor of eGovernment and
Open Data
Ecosystems, Institute for Multimedia and Interactive Systems
(IMIS)
Hans-Christian Jetter, University of Luebeck, Professor of
Interaction Design
and User Experience, Institute for Multimedia and Interactive
Systems (IMIS)
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TIMELINE
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28.02.2021 Submission Deadline Abstracts
31.03.2021 Submission Deadline
31.04.2021 Review results
21.05.2021 Revisions due
31.05.2021 Final Decision
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SUBMISSION AND REVIEW PROCESS
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All submissions will undergo a double-blind peer review process.
Hereby, each
manuscript will be reviewed by three independent expert reviewers.
Possible
outcomes of the first round of reviews are: accept, revision, or
reject.
Authors of submissions that require revision will have one month
to implement
the required changes.
Anonymized manuscripts need to be submitted via ScholarOne. The
anticipated
length of papers for this special issue is about 7.000 - 10.000
words. The
length of the manuscript should be proportional to its
contribution. Templates
for preparing submissions can be accessed below.
Link to Submission System:
https://mc.manuscriptcentral.com/icom
Link to Templates:
https://www.degruyter.com/page/59
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