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(Apologies for cross-postings of this
announcement.)
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CALL FOR PAPERS
16th Americas Conference on
Information
Systems (AMCIS 2010)
August 12 - 15, 2010 (Thursday-Sunday)
Swissôtel Lima (http://www.swissotel.com/EN/Destinations/Peru/Swissotel+Lima/HOTEL+HOME/Hotel+Home.htm)
Track: Performance and Measurement
Minitrack: Information Systems Success
& Benchmarking
Annual worldwide spending on
information
technology (IT) has been increasing for many years. By 2010,
International
Data Cooperation expects the total expenditure on IT to reach 1.48
trillion
US dollars (IDC 2007). Simultaneously, however, a greater number of
information
systems (IS) failures are still emerging. A questionnaire-based survey
carried out in 2006 in the USA indicated that only 62% of software
projects
were considered successful (Verner et al. 2006). The measurement of
investments
and developed systems' success, as well as the paradox of high
investments
and low productivity returns ("productivity paradox") therefore
remains a top concern for both practitioners and researchers
(Brynjolfsson
1993). During the last two and a half decades, research on measuring IS
success - the clarification of an important dependent variable in IS
research
- has been a popular stream of research. A number of models have been
proposed
in attempts to define IS success and identify the various causes of
success
or failure respectively. Complementary, the benchmarking method allows
for an external perspective on the unit of analysis and therefore for
an
inter-organizational comparison. Thus, organizations are able to assess
costs and benefits of IS with respect to a peer group. In addition,
benchmarking
establishes standards as well as a shared understanding and common
procedures.
Researchers and practitioners interested in submitting papers to this
minitrack
are encouraged to present research into strategies, methodologies, and
stories that relate to assess and benchmark IS. In addition, this
minitrack
will be used to explore the bodies of performance measurements that
define
the current state of research in measuring IS success.
Topics and research areas include, but
are not limited to:
* Frameworks and models for assessing
IS success/effectiveness
* Measuring IS success/effectiveness
in global organizations and globally dispersed communities
* Impact of strategic, organizational,
process-related, cultural, and other issues on IS success
* Critical discussion of existing
approaches
(D&M IS Success Model, TAM, etc.)
* IS success factors and key
performance
indicators
* Benefits management/measurement
* Benchmarking initiatives comparing
IS across different organizations and industries
* Exploring security system success
and security benchmarking
* Cost and Benefit Measurements of
Privacy
and Security
* Empirical studies evaluating
different
topics and kinds of IS such as
-
Customer Relationship Management Systems
-
Project (Portfolio) Management Systems
-
Knowledge Management Systems
-
Decision Support Systems
-
Collaborative Systems
-
Enterprise Systems
-
Management topics (e.g. IS strategies, IS governance)
-
IT service management frameworks
* Case studies of IS success and
performance
evaluation
* System Requirements lead to System
Success
Authors of selected papers will be
invited
to prepare enhanced versions for fast track journal publication in the
Business Process Management Journal (BPMJ) special issue on
"Information
systems evaluation and benchmarking for business performance
improvement"
(http://info.emeraldinsight.com/products/journals/call_for_papers.htm?id=1870).
Co-chairs:
Simone Rudolph (Primary Contact)
fortiss
Munich Software und Systeme Institute
Technische Universitaet Muenchen
Guerickestraße 25
80805 Munich, Germany
Phone: +49 89 360 35 2219
Fax: +49 89 360 35 2250
E-Mail: Rudolph<at>fortiss.org
Nils Urbach
Institute of Research on Information
Systems (IRIS)
European Business School (EBS)
Rheingaustr. 1, 65375 Oestrich-Winkel,
Germany
Phone: +49 6723 991 250
Fax: +49 6723 991 255
Email: Nils.Urbach<at>ebs.edu
URL: http://www.ebs.edu/iris
Stefan Smolnik
Institute of Research on Information
Systems (IRIS)
European Business School (EBS)
Rheingaustr. 1, 65375 Oestrich-Winkel,
Germany
Phone: +49 6723 991 246
Fax: +49 6723 991 255
Email: Stefan.Smolnik<at>ebs.edu
URL: http://www.ebs.edu/iris
We invite you to join us in the most
unique location that AIS has ever held a conference. AMCIS 2010 will be
in Lima, Peru. This extraordinary opportunity combines the strengths of
networking with experienced world leaders in IS/IT with the venue of
Lima
and its surrounding attractions. Sessions will be presented in English,
Spanish, and Portuguese.
Important dates:
* March 1, 2010: Deadline for paper,
panel, workshop, and tutorial submissions
* April 12, 2010: Notification of
acceptance
of papers, panels, workshops, and tutorials
* April 26, 2010: Final copy due
Instructions for Paper Submission:
If you would like to submit a research
paper to the 16th Americas Conference on Information systems (AMCIS
2010),
please visit the Minitrack Details at http://www.amcis2010.org/home/index.php?option=com_content&task=view&id=58&Itemid=100
to determine which Minitrack is most suitable for your paper. You
can then submit your paper using the online submission system at http://mc.manuscriptcentral.com/amcis2010
Additional details may be found on the
AMCIS 2010 primary website: http://www.amcis2010.org/
EBS European Business School gemeinnuetzige GmbH - Sitz der
Gesellschaft: Wiesbaden, Amtsgericht Wiesbaden HRB 19951 -
Umsatzsteuer-ID DE 113891213 Geschaeftsfuehrer: Prof. Dr. Christopher
Jahns, Praesident; Prof. Dr. Rolf Tilmes, Dekan; Sabine Fuchs, CMO;
Aufsichtsrat: Dr. Hellmut K. Albrecht, Vorsitzender