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The 24th Annual IRSPM 2020 Conference
22 - 24 April 2020
Tampere University, Finland
Call for papers for panel “Smart services in smart cities: A
public management perspective”
Mila Gasco-Hernandez, CTG UAlbany & Rockefeller College of
Public Affairs and Policy, University at Albany, State University
of New York
Theresa A. Pardo, CTG UAlbany & Rockefeller College of Public
Affairs and Policy, University at Albany, State University of New
York
J. Ramon Gil-Garcia, CTG UAlbany & Rockefeller College of
Public Affairs and Policy, University at Albany, State University
of New York
Over the past few decades, challenges faced by cities have become
increasingly complex and interrelated as a result of rapid
urbanization processes and population growth as well as the need
to compete with other cities to attract human capital, tourists,
and economic investments. In the face of these issues, city
governments have been increasingly pressured to become more
innovative in how they deliver public services, improve the urban
environment, and become more competitive. Current literature
echoes the need to innovate by, among other strategies, building
the capacity of local governments to perform their routine
activities and, simultaneously, innovate.
Increasingly local governments are adopting information and
communication technologies and other disruptive technologies to
support different policies and services to enhance the well-being
of individuals and make their cities more attractive. In
particular, local governments are embracing the concept of smart
services as services that use emerging technologies together with
internal and external collaborations, to improve the
effectiveness, efficiency, and legitimacy of services in smart
cities.
The phenomena of smart services and smart cities has been studied
by numerous academic disciplines including increased recent
attention from public management scholars. However, sound
conceptual and empirical analyses of smart services and cities
from a public management perspective are still scarce. In
addition, the limited public management literature on smart cities
has focused mainly on governance issues addressing topics such as
networked governance, actors, collaboration, co-creation and
co-production, policy networks, public-private partnerships,
leadership, and urban policy making. This literature has only
begun to address other core public management concepts such as
implementation capacity, performance, public value, strategic
planning, change management, human resources, and smart city
branding/marketing. However, with the complexity of the
urbanization process and increasing investments in making cities
smarter, there is a need for a deeper understanding of the
management and governance practices that cities are adopting to
underpin the development of smart services and to govern smart
cities.
This panel welcomes both theoretical and empirical papers that
contribute to the growing discussion on smart services in smart
cities from a public management perspective. Areas of focus and
interest for this panel include, but are not limited to, the
following topics: smart governance as the foundation to creating
smart cities (elements, prerequisites, and principles of smart
governance), smart government (focal areas, current practices,
cases, and potential pitfalls), smart partnerships
(triple/quadruple helix, public-private partnerships, and citizen
participation), smart cities and regions (cases, rankings,
comparisons, and critical success factors), management of smart
cities, smart services, local government organizational capacity
to build smart cities, and smart city branding.
You can find the call for papers for this panel at
https://events.tuni.fi/irspm2020/panels/p26/. When considering
submitting to this panel, please, keep in mind the following
important dates:
November 8, 2019: Authors submit 500-word abstracts following the
instructions at
https://events.tuni.fi/irspm2020/call-for-abstracts/
December 6, 2019: Notification of paper proposal decisions
28 November, 2019 – 24 February, 2020: Early bird registration
open
25 March, 2020: Registration closes, papers due
22–24 April, 2020: IRSPM 2020 Conference
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