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Challenges and Opportunities of Smart Tourism Cities
The concept of the smart tourism city highlights digital
convergence in cities that are tourism destinations and outlines
directions for achieving greater destination competitiveness. The
application of smart city principles to tourism destinations opens
up opportunities for a variety of new features and functions of
IT-enabled tourism products, systems, and services. Importantly,
the notion of smart tourism cities also promises a convergence of
residents and visitors who now co-create value in multiple tourism
contexts (e.g. Airbnb, Yelp, Uber, Convention & Event, and
Google Maps).
Further convergence happens between touristic and residential city
infrastructure, with tourism businesses making investments in the
latter through public-private partnerships. This particular type
of convergence can lead to superior on-site experiences, as
travelers can experience enhancement in regards to their traveling
patterns (e.g., preference, time, space, and budget), as well as
access to and use of entertainment, restaurants, shopping and
banking. Yet, the radically changing IT-enabled city and tourism
destination is also prone to encounter a wide range of challenges
to (co-)create superior tourism experiences. Careful design and
development are therefore critical. Effective smart tourism city
design promises to significantly contribute to an integration of
tourism into the fabric of cities, which is increasingly important
given recent anti-tourism sentiment.
In previous studies of smart cities and tourism, researchers have
argued for technology-driven urban development with the goal of
enhancing quality of life, recognizing that IT can facilitate not
only opportunities but also bring about challenges in contemporary
urban cities. Research has also focused on enhancing the quality
of touristic experiences. When an urban city infrastructure
integrates with technical tourism infrastructure, for example,
WiFi plays a particularly important role to facilitate
communication with other technologies, such as connecting tourism
end users with the Internet of Things via their personal mobile
devices. Smart tourism cities and tourists have to rely on mobile
phone networks for enhancing their tourism services and
experiences. Smart tourism cities research needs to take into
account different types and levels of convergence from theoretical
and practical perspectives. Interdisciplinary perspectives are
essential for studying these different forms of convergence.
Using this special issue, we will invite research that addresses
the smart tourism phenomenon from a variety of perspectives. What
is needed is smart city and smart tourism research that
synthesizes new concepts and facilitates the movement toward smart
tourism cities. With this realization, the purpose of this special
issue in the Asia Pacific Journal of Tourism Research(APJTR)
(SSCI-listed) is to explore various opportunities and issues
related to smart tourism cities.
Potential Topics in Smart Tourism Cities
The special issue’s particular interest lies in papers that focus
on (1) traveler behavior and technology-enhanced experiences in
urban environments (2) businesses within smart tourism cities, and
(3) smart tourism city development and governance. The scope and
content of the paper does not have to pertain to the Asia Pacific
geographical region. Topics of interest include, but are not
limited to, the following:
IoT and smart tourism cities
Concepts and theories of smart tourism cities
Case studies of smart tourism cities
Technologies for designing and design thinking for smart tourism
cities
Behaviors and experiences of smart city tourists
Tourist-resident value co-creation
Swarms, social network services and collective decision making in
smart tourism cities
IT architectures, models, and IT artifacts for smart tourism
cities
Business models, business processes and the role of IT in smart
tourism cities
Barriers and stepping stones for the developments of smart tourism
cities
Acceptance, adoption, and diffusion of IT within smart tourism
cities
Ensuring privacy and security in smart tourism cities
Policy, strategy, and management of smart tourism cities
Network analysis of value creation and exchange in networked smart
tourism cities
Business intelligence for smart tourism cities
Research methods for the analysis of smart tourism cities-related
phenomena
Submission Guidelines
Review Process
Full papers submitted to this special issue are subject to the
standard review procedures and rules of APJTR.
Submissions will be blind-reviewed by at least two reviewers.
Based on the reviewers’ recommendation, the guest editors and the
Editor-in-Chief will decide whether the particular submission is
accepted as it is, revised and re-submitted, or rejected.
Important Dates
The deadline for submission of completed manuscripts: August 31,
2018
All papers should follow the submission guidelines of the APJTR.
Full papers must be submitted to APJTR’s website.
If you have further questions, please direct any inquiries to Dr.
Chulmo Koo at his email.
Editorial information
Guest Editor: Chulmo Koo, Kyung Hee University, Seoul, Korea
(
helmetgu@khu.ac.kr)
Guest Editor: Brian Donnellan, Maynooth University, Maynooth,
Ireland(
brian.donnellan@mu.ie)
Guest Editor: Ulrike Gretzel, Annenberg School of Communication
and Journalism, University of Southern California, USA
(
gretzel@usc.edu)
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