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Call for Chapters
Book on: "Engineering and
Management
of IT-based Service Systems: an Intelligent Decision-making
Support Systems
Approach"
Book series: "Intelligent
Systems Reference Library"
Springer-Verlag, London Ltd
BOOK’S RATIONALE:
A service economy has been
recognized
as the dominant paradigm in present times (Chesbrough and Spohrer
2006).
Such a service-oriented worldview demands new engineering and
management
scientific (both fundamental and applied) knowledge to cope with
the planning,
design, building, operation and evaluation (including the disposal
of non
adequate) IT-based service systems (IfM and IBM 2008). Such
challenges
emerge from the paradigm shift from a product-based manufacturing
economy
to this new service-oriented one (Dermikan et al. 2011). In turn,
Intelligent
Decision-Making Support Systems (i-DMSS) are specialized IT-based
systems
that support some or several phases of the individual, team,
organizational
or inter-organizational decision making process by deploying some
or several
intelligent mechanisms (Forgionne et al. 2002; Phillips-Wren et
al. 2009).
In particular, Artificial Intelligence (AI) has been recognized as
a significant
enhancement tool for DMSS (Goul et al. 1992; Eom, 1998) since
several decades.
However, the utilization of i-DMSS for engineering and management
of IT-based
service systems is still scarce. We believe that fostering its
research
and utilization is relevant and needed for advancing the progress
of IT-service
systems. Consequently, in this book will pursue to following
academic aims:
(i) generate a compendium of quality theoretical and applied
contributions
in Intelligent Decision-Making Support Systems (i-DMSS) for
engineering
and management IT-based service systems (ITSS); (ii) diffuse
scarce
knowledge about foundations, architectures and effective and
efficient
methods and strategies for successfully planning, designing,
building,
operating, and evaluating i-DMSS for ITSS, and (iii) create an
awareness
of, and a bridge between ITSS and i-DMSS academicians and
practitioners
in the current complex and dynamic engineering and management ITSS
organizational
(Mora et al. 2011).
TOPICS OF INTEREST:
High quality fundamental or applied
research-oriented chapters are welcome on the following key
topics:
Section I. Foundations on IT-based
Service Systems
Topics:
fundamental concepts, models/architectures, frameworks/schemes or
theories
for planning, designing, building, operating or evaluating
IT-based service
systems using i-DMSS.
Section II. Cases on Engineering
and
Management of IT-based Service Systems supported by
i-DMSS
Topics:
cases of innovative real or potential (proof of concept) i-DMSS
applications
for supporting the planning, designing, building, operating or
evaluating
of IT-based service systems in the main
service domains such as: financial, legal, healthcare, logistics,
educational,
and military. AI-based technologies as such: logic rule-based
systems,
ontology-based systems, machine learning
techniques, multi-agent systems techniques, neural networks
systems,
fuzzy logic systems, cased-based reasoning systems, genetic
algorithms
techniques, data mining
algorithms, intelligent agents, user intelligent
interfaces among others are welcome.
Section III. Trends and Challenges
on
Engineering and Management of IT-based Service Systems supported
by i-DMSS
Topics:
emergent AI-based technologies, integrations of these
technologies, and
the implications, challenges and trends for supporting the
individual,
team, organizational or
inter-organizational
decision-making processes applied to IT-based service systems,
from a technical
and organizational perspective.
IMPORTANT DATES:
June
30, 2012 – submission deadline of a 3-page chapter proposal
including
title, authors and their affiliations, and a 500-word abstract
(chapter
goal, problem statement, main related work,
research method, and expected contributions), and a list of main
references.
July
31, 2012 – notification deadline of accepted chapter proposals for
its
full elaboration.
September
31, 2012 – submission deadline of first version of full chapters.
November
15, 2013 – notification deadline of editorial results
(definitively accepted
chapter, conditioned chapter, or definitively rejected chapter).
February
28, 2013 – submission deadline of second improved version of
conditioned
chapters.
March
31, 2013 – notification deadline of definitive editorial decision
on conditioned
chapters.
April
15, 2013 – submission deadline of camera-ready versions of
accepted chapters.
November
to December 2013 – estimated publishing period.
SUBMISSION PROCESS:
Interested authors, please send
your
3-page chapter proposal before or on June 30, 2012, to Dr. Manuel
Mora
at mmora@securenym.net with copy to dr.manuel.mora.uaa@gmail.com.
Each
chapter proposal will be evaluated by book guest co-editors with
support
of senior experts in the specific themes. Tentative accepted
proposals
will be asked to be fully elaborated for their first academic
evaluation.
It will be realized in a blind-mode by at least two external
reviewers.
Conditioned chapters will have an additional opportunity for being
improved
and evaluated. In the second evaluation, a definitive editorial
decision
among: accepted or rejected will be reported. All of the accepted
chapters must be submitted according to the Editorial publishing
format
rules timely. Instructions for authors can be downloaded at:
http://www.springer.com/cda/content/document/cda_downloaddocument/T1-book.zip?SGWID=0-0-45-392600-0
EDITORS:
Manuel Mora, EngD, Autonomous
University
of Aguascalientes, Mexico
Jorge Marx Gómez, PhD, Oldenburg
University,
Germany
Leonardo Garrido, PhD, Tecnológico
de
Monterrey, Campus Monterrey, México
Francisco Cervantes-Pérez, PhD,
CCADET,
UNAM, México
jorge.marx.gomez@uni-oldenburg.de
leonardo.garrido@itesm.mx
francisco.cervantes@ccadet.unam.mx
------------
Prof. Dr.-Ing. Jorge Marx Gómez
Universität Oldenburg
Department für Informatik
Abt. Wirtschaftsinformatik I
Very Large Business Applications
Ammerländer Heerstr. 114-118
26129 Oldenburg
Tel. 0441/ 798-4470
Sekr. -4478 (Julia Franke)
Fax -4472
E-Mail: jorge.marx.gomez@uni-oldenburg.de