-------- Forwarded Message --------
Journal of Electronic Commerce Research
Special Issue on AI-enabled technology innovation in
e-commerceIntroductionThe Covid-19 pandemic has dramatically
changed social and economic life in almost all countries
due to strict physical restrictions, such as social distancing and
local or national lockdowns, required
to promote public health and save lives. The policies implemented
by most countries during each
wave of the Covid-19 pandemic placed great pressure on global
supply chains, bringing
unprecedented challenges to international business (Mena et al.,
2022), including cross-border ecommerce (Wang et al., 2021). Even
with domestic markets, customers have changed consumption
behaviors due to uncertainties of the pandemic and policies of
quarantine. They are reducing their
frequency of outdoor activities and preferring online shopping
(Kawasaki et al., 2021). The Covid19 pandemic has thus fueled the
growth of e-commerce (Beckers et al., 2021), and forced
traditional
enterprises to rapidly convert from offline to online channels and
respond with digital
transformation of their business models to meet customer
preferences (Amankwah-Amoah et al.,
2021). Changing customer preferences and behaviors caused by the
Covid-19 pandemic has been a
catalyst for innovation in the platform economy (Chan & Gao,
2021) and financial technology
(FinTech) (Chen et al., 2021). As consumers craved greater social
presence during the Covid-19
pandemic, live streaming on social networking sites and e-commerce
platforms became more
popular. However, the pandemic has also negatively affected
sharing economy and traditional
industries such as the restaurant industry, tourism and retail.
Obviously, the development of the
digital economy, typified by e-commerce, faces unprecedented
opportunities and challenges during
the Covid-19 pandemic, presenting interesting research questions
for the field.
Recently, advanced digital technology/internet-based technology
has become more prevalent and
advanced to play a dominant role in e-commerce. For example,
wxisting research has discussed the
effects of emerging technology, such as big data analytics (Akter
& Wamba, 2016) and
machine/deep learning. Artificial intelligence (AI) is another
crucial innovative digital technology
and provides possible solutions to improve the performance of
e-commerce and to facilitate digital
transformation for enterprises in traditional industries, but it
has both a bright side and dark side.
On one hand, it has been regarded as a next-generation powerful
technology that can bring great
business value and facilitate enterprises to achieve their
business goals (Davenport & Ronanki, 2018;
Mikalef & Gupta, 2021); on the other hand, the ethical issues
of AI have been discussed, such as
privacy issues (Cheng et al., 2021). AI applied in e-commerce has
received increased attention, and
there are emerging several studies drawing on the topic discussing
the application of AI-based
chatbots (Adam et al., 2021) and AI-based recommendation systems
(Chinchanachokchai et al.,
2021). However, research delving into the field is in the early
stages. There is a lack of a systematic
understanding of AI-enabled technology innovation in e-commerce
and other digital economies,
especially during the Covid-19 pandemic. There is potential for
research to examine how AI-enabled
technology innovation benefits the digital economy, typified by
e-commerce, and how it facilitates
digital transformation for enterprises in traditional industries.
Meanwhile, we also need to extend
the knowledge of customers’ intentions and behaviors, such as
privacy issues, perceived benefits
and risks in the field of AI-enabled technology innovation in
e-commerce during the Covid-19pandemic. In the context of the
current turbulent times with a severe pandemic, there is a more
urgent need to
develop theories of e-commerce that incorporate emerging digital
technology/internet-based
technology. Therefore, this special issue calls for a wide range
of original high-quality submissions
focusing on e-commerce affected by AI-enabled technology
innovation. We call for papers
addressing interesting research questions about the opportunities
and challenges of AI-enabled
technology innovation in e-commerce in the setting of the Covid-19
pandemic. We will not limit the
research types and welcome studies with a wide range of methods
including quantitative, qualitative,
design science research, and mixed methods. Topics of interest
include but are not limited to the
following:
- The bright sides and dark sides of AI technology application in
e-commerce.
- Issues related to trust, privacy, and security of AI-enabled
innovation in e-commerce.
- Users' perceived risk and coping behaviors in AI-enabled
e-commerce and communication
during the COVID-19 pandemic.
- Case studies brought by the Covid-19 pandemic illustrating
applications of AI-enabled
technology innovation in e-commerce.
- Big data analytics, fintech, blockchain and other emerging
technologies for e-commerce
application during the COVID-19 pandemic.
- AI-enabled digital transformation and digital economy during the
COVID-19 pandemic.
- AI-enabled communication and collaboration for local and
distributed contexts.
- Cultural, social, policy impact of AI-enabled technology
innovation in e-commerce.
- Governance and regulation issues for AI technology in
e-commerce.
- Global and Cross-border e-commerce and AI technology innovation.
- Design and behavioral issue for human-AI interaction in
e-commerce.Guest Editors:• Xusen Cheng, Renmin University of
China, China (email:
xusen.cheng@ruc.edu.cn)• Jian Mou, Pusan
National University, South Korea (email:
jian.mou@pusan.ac.kr)•
Jason Cohen, University of the Witwatersrand, Johannesburg (email:
jason.cohen@wits.ac.za)Submission Instructions:We encourage
authors to attend the International Conference on Electronic
Commerce 2022 (ICEC,
June 22, Daegu, Korea) (for details: icec.net) and the journal
workshop to develop ideas with guest
editors.
All papers should be submitted as a WORD document (in Microsoft
Word format) to
jian.mou@pusan.ac.kr and carbon copy to the Editor-in-chief,
Professor M.Y. Kiang (e-mail:
Melody.Kiang@csulb.edu). Authors should follow the submission
guidelines at
http://www.jecr.org/node/324 when preparing the submission. All
papers will undergo the journal’s
standard double-blind review processes.Important dates:Open
submission: 01/03/2022Submission due: 30/06/2022The accepted
papers will be published the first issue of 2023.Best Regards,Jian
Mou, Ph.D (Associate Dean)School of Business, Pusan National
UniversityBuilding B-314 (Phone: 051-510-2991)2, Busandaehak-ro
63beon-gil, Geumjeong-gu, Busan 46241, Republic of Korea
_______________________________________________
AISWorld mailing list
AISWorld@lists.aisnet.org