Dear colleagues,
I would like to draw your attention to our
Mini-track and call for submissions at AMCIS 2022
(Minneapolis, August 10-14, 2022):
MINI-TRACK: Service for Good
TRACK: Digital Services and Service Systems for a
Human-Centered Future Society (SIG Service)
Evidence in practice and research is growing that
the key to successful business models in the digital
transformation lies “for good” in developing services that are
as close to the customers as possible. In addition, services
based on artificial intelligence (AI) are not always designed
with human values in mind. However, digital services will only
be sustainable if they are “for the good” and well-being of
people: for those who benefit from the service but also for
those who provide it. Here a decisive aspect for AI based
services, as conversational agents, is to design them mindful
of human resource and with the human well-being in mind.
We welcome contributions from design science,
empirical, action or case-study research that provide insights
on design methods, design principles or designed
instantiations for (digital) human-centric services, digital
service platforms, AI-based systems for human values, and
service ecosystems with respect to work information systems.
Submission deadline: March 1, 2022 (PCS
closes for full papers and ERFs)
MINI-TRACK CHAIRS
Bes regards,
Dominik
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